After launch, Website Care covers hosting, backups, security updates, and small edits so you don't have to log in to anything. Cancel anytime, no contract, no setup fee.
One $49 invoice each month. One email address for everything. Small edits get done same-day in most cases.
Stating this in plain language so there's no surprise on either end.
Bigger jobs are quoted as a flat scope (typical) or billed at $50/hr (only when the scope is genuinely too small to flat-quote). The price is in writing before I touch anything.
"New menu items," "Update Saturday hours," "Replace the hero photo." A sentence is enough.
Most edits go up the same day, almost always within one business day. You get a confirmation email when it's done.
That's it. No login, no dashboard, no "here's how to use the CMS" video.
Billed monthly through Stripe. Cancel anytime, no long contract.
Founding-client offer (first three clients only): Care locked at $35/mo for the first year, then $49/mo. The lower rate stays even if you pause and come back later.
Text changes, photo swaps, updates to your hours, prices, menu items, or service lines. Anything you'd hand to an assistant. New sections, new pages, redesigns, and new functionality are bigger jobs and get a separate flat quote (or $50/hr).
No. The 30-minute allowance is monthly, not banked. Most clients use 0 to 15 minutes in a typical month, so the buffer is there when you need it (a sudden price change, a new service line, a holiday-hours update). If you consistently need more, we can talk about a higher tier or a one-off quote.
Yes. No long contract. You email, I cancel, no exit fee. The only thing that happens is the site moves to your own hosting (I'll help you do that, and the site files are yours).
Uptime monitoring catches it and I get an alert. In practice this is rare; the underlying hosting is Cloudflare, which doesn't go down often. When something does break, the fix is usually live before you'd have noticed. Care isn't a 24/7 emergency hotline, but it's a real human reading the alerts.
Cloudflare. Their global edge network serves your site from whichever data center is nearest your visitor, which is why the page loads under two seconds. SSL, DDoS protection, and DNS are all on the same platform.
Not strictly. The build is one-time and I'll point you at cheap, reliable hosting if you'd rather handle it yourself. Care is the option for people who want it off their plate: one bill, one email contact, no logging into anything. Most clients add it; some don't.
Add Website Care during your build, or send a short email any time after launch and I'll set it up.
Add Website Care